Frequently Asked Questions

  1. Where can I find information for a shipment that has been sent to me?


  1. Where could I find instructions for 'Tracking'?


  1. What can be shipped in the 'Box'?

The content in the box should not exceed the weight specification of the box. Contents should be compatible with the container and packed securely to ensure safe transportation with ordinary care in handling. Please refer to the list of restricted and banned items, for further reference 

  1. What are fast express terms of carriage of shipment?

 We advise the parties to insure the goods handed over to   for transportation. Under the consignor insurance in the event of any loss   shall provide COF (Certificate of Facts) on request. A COF charge of 0.2% on the invoice value shall be charged. If the consignment is not insured by the consignor has provisions to cover under Risk coverage policy, if consignor agrees to pay Risk surcharge as applicable at the time of booking. The maximum value goods carried under Risk coverage by is Rs. 50,000/-.

  1. How do I know the ‘Right Service’ for my shipment?


  1. How do I calculate the ‘Volumetric Weight’ for my shipment?


  1. Where can I get the ‘Price & Delivery time’ estimate for my shipment?


  1. How can I change the address of shipment that is not yet been delivered?


  1. How safe are my consignments with fastexpress ?

Your consignments are completely safe with fastexpress 


  1. How do I know more about fastexpress INTERNATIONAL?


  1. What kind of shipments cannot be booked through  ?


  1. What are fast express Private Limited  ‘Terms of Carriage’ for shipment?


  1. Is fast express Private Limited  an ISO Company?


  1. What are the CSR Initiatives of fast express Private Limited  ?


  1. What is the ‘Model of Franchisees’ at  fast express Private Limited  ?


  1. How do I know more about ‘Franchisee Schemes and Benefits’?


  1. Are there any examples of Franchisees who have found success working with  fast express Private Limited?


  1. How do I know more about ‘Careers and Opportunities’ at  fast express Private Limited ?


  1. How important is my feedback / suggestions to fast express Private Limited ?

We greatly value your suggestions and opinions, which will help us to serve you better at all times. Please refer to the Feedback page to leave your comments.